STUDIO POLICIES:

 

CLASS WITHDRAWALS  

We are happy to issue a full refund or studio credit if a registered student drops out of a class at least 2 weeks prior to the start date of the session (this enables us to open up his/her spot to another student).

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MISSED CLASSES

It is not possible to make up a missed class, unless it is cancelled by the studio due to weather or instructor absence.  In that case, one make up class will be offered.

In the rare event a class is cancelled due to low enrollment, we will either give you a refund or apply the class fee to another class at your option.

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SOCIAL MEDIA AND PHOTOGRAPHY

By enrolling in classes, you give Create the permission to use photos of you and/or your child(ren) in social media and other forms of advertisement. Please contact the studio immediately upon registering should you wish for your photos to be excluded. 

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MEDICAL, BEHAVIORAL, DEVELOPMENTAL ISSUES

For your everyone's safety, Students and /or Parents/Guardians are responsible for providing detailed information on the online Registration Form regarding all medical conditions (such as allergies, diabetes, etc.) as well as behavioral and/developmental conditions (such as ADHD, autism, etc.).

 

We require all students and/or children who are prescribed an epi-pen, inhaler, or diabetic monitor carry it with them at all times while at the studio, no exceptions. Students and/or Parents/Guardians assume full responsibility for their child’s allergies and medical conditions.

 

SICK POLICY

At Create, we prefer to share creativity, not germs. In consideration for others, please do not  attend or send your child to the studio when feeling under the weather. Additionally if you or your child is too sick for work/school, you/they are also too sick to attend pottery class later that same day. We reserve the right to restrict admission or send a student home, when, in our opinion that student is ill or risks the health or well-being of others. 

 

BAD WEATHER

Create will follow the Iredell-Statesville Schools’ schedule in the event of bad weather. Check our website home page and/or social media for announcements. If the studio is closed due to weather, we will notify you of make-up classes. If school is delayed, the studio will hold classes at its regular time; however, please contact the studio if it is not possible for you or your child to attend. Please check our website and social media for updates, or call the studio for special announcements.

 

FOOD ALLERGY INFORMATION

We strive to be allergy conscious and provide a safe environment for your everyone . Students and/or Parents/Guardians are responsible for indicating any allergies or other medical conditions of yourself or your child on the Registration Form, and promptly updating us if there are any changes to that information. 

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Each student is responsible for reading, understanding and agreeing to all studio policies and procedures as outlined in the Studio Handbook and/or the Open Studio Handbook prior to working in the studio.

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PLEASE CONTACT US WITH ANY QUESTIONS OR CONCERNS YOU MAY HAVE ABOUT THE STUDIO'S POLICIES.